CBY Services is built on the foundation of service excellence, delivering tailored IT solutions that align with the evolving needs of modern enterprises. Our capabilities span across Managed IT Services, AI Agentic Solutions, Backup Managed Services, Observability, ITSM & ITAM, Dedicated NOC, XDR & EDR, and AI-driven automation for laptops, desktops, and enterprise infrastructure.
We provide end-to-end Managed IT delivery covering Service Desk, End-User Services, Infrastructure, and Pan-India Field Support, powered by our 24×7 NOC and ITSM platform for monitoring, ticketing, SLA governance, and proactive support.
With Al-enabled automation, standardized processes, and a scalable, agile workforce, we ensure predictable SLA outcomes, rapid ramp-up, and consistent service quality.
To be the most trusted Al-led Managed Services partner, enabling MSME's & Large Enterprises using our customer-centric IT Services-custom-built for every business.
To design, deploy, and progressively optimize Managed IT Services through Al automation, strong governance, and scalable delivery models. We help customers lower operational risk, accelerate measurable business outcomes, and enhance end-user experience.
Director of Growth & Transformation
An IT Operations and Digital Workplace leader with 2 Decades of experience driving enterprise-scale service excellence. He leads AI & Automation driven managed services that improve stability, performance, and end-user experience.
Chief Business Officer
Senior technology leader with 29 years of experience across Complex IT Solutions & Projects, Cybersecurity, and business transformation. He drives AI and cloud-led strategies which help organizations scale, modernize operations, and deliver quantifiable business impact.
Cloud Solutions Architect
Cloud Solutions Architect with 15+ years of experience designing secure, scalable multi-cloud infrastructure across AWS, Azure, and GCP.
Account Delivery Manager
Pankaj Ayya is Account Delivery Manager with 15+ years of experience leading managed services and onsite IT infrastructure operations.
Customer Success Manager
Jinal Goradia is a Customer Success Manager with 10+ years of experience driving adoption, retention, and measurable value for CBY clients.
HR Manager
Assistant Manager - Human Resources with 5+ years of experience managing payroll, compliance, and the full employee lifecycle.
Administration Lead
Subhashini Sriram supports administrative operations, managing recruitment, onboarding, and training programs across CBY Services.
